Clinic Information

Scheduling Appointments

Consultations are available by appointment only. New client appointment enquiries can be made by phoning reception on 03 5173 6863.

Consultation Fees


The Australian Psychological Society recommended fee for private psychology sessions is currently set at $251. In order to make psychology services more accessible, our fees are currently set at:



  • We do not offer bulk-billed services.

  • All fees are to be paid on the day of the consultation.

Cancellation Policy


Mind Matters has a strict 48-hour cancellation policy. If you need to cancel your appointment, please contact us with no less than 48 hours notice to avoid cancellation fees. This is to ensure that we have sufficient opportunity to offer this appointment to other clients in need of support.

If you have to cancel your appointment at short notice, the following cancellation fees will apply:


0-24 hours notice or non-attendance:

Full session fee payable


24-48 hours notice: 

50% of session fee payable


Cancellation fees are to be paid prior to attending any future sessions.


Please also note that rebates through Medicare or private health insurance are not available for unattended or cancelled appointments.

Assessment and Report Fees:

Please contact us for availability and pricing.